Does anyone know what is going on with Chris?
he has not responded to phone calls, emails, orders NOTHING.
or is there a better way to order enclosures if Chris is not in business anymore
I believe Chris has posted here and has told me personally that he is now posting the status of his business and products on facebook and not here on DIYC. You should not expect to see Chris post here very often.
First, I've ordered several times from radiant holidays (when it was wlcventures), and never had any issues.
With that said, I hate to hear he won't be directly responding to issues raised here. It doesn't boost confidence when a vendor (of this community) decides to only interact with customers through a medium they can control/moderate.
Yep, I understand that feeling too.
However, I think the issue is more one of having one place to post status.
This is not the only forum/group that buys from Chris.
We all need to keep in mind that just three years ago, it was unheard of to have 'stores' with these incredibly hobby specific items for sale. It was also unheard of to be able to buy a controller board outside of group buys and such.
Even more incredible is that more than one store opened and these groups now compete with each other.
So, in the final conclusion, it seems to me you can always vote with your checkbook.
It's the American Way !
Did that, included my personal cell#. Three emails and two phone calls later still no feedback.Using the online form on his website or direct emailing his 'sales' email is good for getting specific information. Make sure to cross-reference your DIYC username, order number, email and phone number. I also PM'd him here and he was pretty responsive recently. Ask specifically for someone to contact you - and by what means - if that is what you are wanting.
Did that, included my personal cell#. Three emails and two phone calls later still no feedback.
Order arrived two weeks ago incomplete. I'm dead in the water, critical part missing. Just looking for a simple status update.
Not a good way to start my first year at this.hwell: