My day job imports some electronics from China. We were told last week that if we did not have the order in by 1/17 then there would be an additional 3 weeks added to our lead time because of their New Year Celebration.
What are you trying to order?
Kind of worried 2" spacing might be tight fit to 2" hole spaces to be honest.
There is also the pixel repair issue that such a short wire creates. Even with butt connectors, there is barely any room to get a wire stripper on a 3" wire, much less a 2" wire. That and the wire would be stretched tight, causing stress on the sealant and allowing water into the pixel. I ordered 4" wire spacing for my 2" spaced props.If this doesn't work out, I guess I'm capable of some mild soldering so can order from anywhere. I've also ordered 2" spacing but I don't mind extra wires. Kind of worried 2" spacing might be tight fit to 2" hole spaces to be honest.
Another vendor I've ordered 5050 strips from says they're off from Jan 14 to 28, so hopefully I'll hear from Ray eventually.
I am just guessing here, but he sees an email with someone asking for a cheaper option than he already has pretty good prices on, and he also has messages from stock orders, custom quotes, and bulk buys, he maybe just is knocking those out and will come back and see what he can do. Ray is one of the few China suppliers who is very easy to work with customizing pixel strings, and really, his prices for custom strings isn't too bad at all. Not defending Ray, but rather than consider this a fail as was noted in the post title, it could be noted as looking for other options.
You mentioned "read" messages, so not sure if you are using his email, but I have found that to be the quickest, and most detailed. He sends back very detailed spreadsheets with pictures and prices, has been easy to work with, and his products have always been good for me. If you are looking for a different vendor for custom strings, I would say Ray is still the best option, especially if you do have some time on your hands.
If this doesn't work out, I guess I'm capable of some mild soldering so can order from anywhere. I've also ordered 2" spacing but I don't mind extra wires. Kind of worried 2" spacing might be tight fit to 2" hole spaces to be honest.
If this doesn't work out, I guess I'm capable of some mild soldering so can order from anywhere. I've also ordered 2" spacing but I don't mind extra wires. Kind of worried 2" spacing might be tight fit to 2" hole spaces to be honest.