A bit more information is needed. What are you controlling? It seems you are saying that you are using a serial interface. What speed is the interface? How much data is sent per frame? What Frame rate are you trying to achieve?
Martin
What program are you using that lets you set latency and update interval? You are using a servo of some sort. What controller is driving the server?
The defaults are optimal in most cases. The update interval is the update rate that Vixen samples the effect data. You can correlate that to getting an output packet from the serial port every 50ms when set to the default of 50. Smaller numbers are more often and require more resources to handle.
The latency is the audio buffering to the audio device. 20ms is the default setting and should work fine in most cases. Setting it faster reduces the buffer size and can lead to pops if the computer can?t keep up with near real time audio.
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Try starting at 9600 baud and if that works try the next higher speed until you encounter the issues again. You mentioned you have multiple servos/channels not yet used in another thread.
A lower baud rate may address latency issues if you are using an Arduino to run the servos.
There is an instrumentation panel in Vixen under Tools on the main screen. You can reset the counters prior to playing the sequence and see if any area shows a jump in timing when you see the lag. That should give you an indication if it is in Vixen or something external.
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Make sure the laptop is set to performance mode in windows over power saving. They get to throttling the cpus when they are in power saving.
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Can you post the same video with the drop out while the instrumentation screen showing? Reset the instrumentation on that screen before you play so I can see what the internals are doing in Vixen.
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