P10 Matrix

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the panel next to it seems off too... going to swap some cables and see what happens


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now I know what to look for when a duplicate panel number is used haha... and no more bad panel


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Got my quote. $15 for frame and corners to fit 4x4. Shipping is $73 FedEx. I placed the order.

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I did tell them I was using 320x160 panels for an overall size of 1,280mm by 640mm. I neglected to ask if they are cut to size or do I cut them. Oh well. No big deal. Either way works.

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I actually think this one is stronger due to the double channel. They did tell me the channel where plexiglass goes is 3mm which is just under 1/8" (.118"). I haven't discussed price but she did ask me the panel sze.
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Do not buy from this company. I got my frame today and the ends of all 4 sides were damaged. I could fix 3 sides but the 4th side is too far gone. The company refuses to replace it. Here's what one end looks like.
107a28d3a96c30bf64b720bc7afc8046.jpg


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Yep. I'm out 20 bucks for the frame and 129 bucks shipping. Sigh.

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I just filed a claim with PayPal. I don't expect anything from it.

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Do not buy from this company. I got my frame today and the ends of all 4 sides were damaged. I could fix 3 sides but the 4th side is too far gone. The company refuses to replace it. Here's what one end looks like.
107a28d3a96c30bf64b720bc7afc8046.jpg


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What I really want to know: You're obviously indoors given the bare feet and carpeting. So what's with the propane tank?
 
Jon, the propane tank is for heating our enclosed deck. There is a 30,000 2 burner heater on the tank. Gets nice and toasty in there when it's freezing outside.

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Update on the damaged frame. I filed a complaint with PayPal. I got credited the full price. Then later that day I got a message from the sales person. They weren't happy. It's like they are blaming me for the damage. I'm told them I was the customer and received a damaged product. Who's to blame I don't know but I didn't receive my product undamaged. They wanted me to go after FedEx. Maybe if they packaged it properly it wouldn't have been so severely damaged. I did manage to somewhat repair it although not as good as I would have liked. The damage was too extensive but it is usable. Maybe from a distance people might not notice. I do like the frame. It's well made and solid. I just wish they would have worked with me on replacing it. They just totally refused. Not sure how PayPal managed the refund but I'm glad they did.

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Win for the home team... I installed some of those blind nutserts into the edges that allow for an m5 bolt and plan on mounting to the wall this weekend with some angle brackets


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Do not buy from this company. I got my frame today and the ends of all 4 sides were damaged. I could fix 3 sides but the 4th side is too far gone. The company refuses to replace it. Here's what one end looks like.
107a28d3a96c30bf64b720bc7afc8046.jpg


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I ordered two sets of frames from that company. They were very helpful and really went above and beyond in help and time for a very small two frame order. Thankfully, my order arrived in good condition. Sorry to hear you had a bad experience with them.
 
Mndless, which company did you order from? Even though I got mine sorta fixed I'm still interested in an undamaged frame.

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Does this look correct for my new P10 matrix setup in xLights? The matrix is 5 panels wide X 6 panels high. Each 2 rows of panels are connected to each other.
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