Are you trying to order the SMD boards or the Through Hole one? I just uploaded the TH one with no problems. I have not tried the SMD.
I was trying the TH rather than SMD as I’d like to solder them up myself for the sense of achievement. Gerbers.zip from here:
https://github.com/computergeek1507/PB_16/tree/master/BBB_16/gerbers
Steps I'm taking are pretty straightforward. Download gerbers.zip from there, upload on the order page on jlcpcb, and it appears to accept it but doesn't detect the layers correctly. If I go to the Gerber Viewer for the file, it shows a list of errors and/or warnings down the right hand side, starting with:
Unable to identify the layers due to the non-standard filename
Can not identify the board outline
BBB_16-B_Adhesive.gbr(null): Non-gerber274X/excellon formats
BBB_16-B_Courtyard.gbr(null): Non-gerber274X/excellon formats
BBB_16-B_Cu.gbr(null):Unrecognized Gerber file
BBB_16-B_Fab.gbr(null): Non-gerber274X/excellon formats
BBB_16-B_Mask.gbr(null):Unrecognized Gerber file
BBB_16-B_Paste.gbr(null): Non-gerber274X/excellon formats
etc.
If I upload the same gerbers.zip file to Tracespace it renders perfectly. I feel like there's some sort of file naming convention for the zip file that jlcpcb requires, but I can't see anything in their help files that indicate where I'm going wrong.